Cadence

Time tracking & invoicing — Support

Get in touch

Questions, bugs, or feature requests? We'd love to hear from you and usually reply within 1–2 business days.

📧 bazerbashi@elden-studios.com

Frequently asked questions

How do I track time?

Open a project and tap Start — Cadence times your work and adds up your earnings live. You can also add past time manually if you forgot to start the clock.

How do I create an invoice?

From a project or the Invoices tab, Cadence turns your tracked, un-invoiced hours into a professional invoice with your logo, line items, tax, and payment details — ready to share as a PDF.

Where is my data stored?

Everything stays in your own private iCloud account and syncs across your devices. We don't collect it or have access to it. See our Privacy Policy.

What does Cadence Pro include, and how do I manage it?

Pro removes the "Sent with Cadence" invoice watermark and unlocks the full Reports dashboard and CSV export. It's available as a Monthly or Yearly subscription (with a 7-day free trial) or a one-time Lifetime purchase. Manage or cancel a subscription anytime in your Apple Account → Subscriptions.

I paid but don't see Pro — how do I restore it?

Go to Settings in the app and tap Restore Purchases while signed in to the same Apple Account you bought with.

How do I delete my data?

Deleting the app removes its local data; to remove the iCloud copy, delete the app's data from your iCloud settings. You can also email us and we'll help.